The SEN Program works with families who are navigating complex education, health, and community systems. This includes parents of children receiving special education services, caregivers preparing for ARD/IEP meetings, families of children with health conditions who need help accessing Medicaid or insurance, and high-risk pregnant women who benefit from extra support. Some families require ongoing guidance, while others seek help with a specific issue.

The SEN Program bills insurance directly. Our services are most often funded through Medicaid programs or community grants, which means families typically pay nothing out of pocket

The SEN Program is a good fit for families who want extra support navigating school meetings, special education services, or community resources. If you’ve ever felt overwhelmed during an ARD/IEP meeting, struggled to connect with the right providers, or needed guidance in understanding benefits like Medicaid or insurance, the SEN Program can help.

The SEN Program helps families and caregivers navigate education, health, and community systems with clarity and support. This means having a trusted partner to guide you through ARD/IEP meetings, connect you with Medicaid, insurance, or local resources, and make the process less stressful.

You don’t have to commit to ongoing services to benefit the SEN Program. Many families come to us for help with a single need—like preparing for an upcoming ARD/IEP meeting, understanding an evaluation, or finding the right community resource. We provide support tailored to your specific needs, whether it’s one-time guidance or ongoing navigation.

Getting started with the SEN Program is simple. You can reach out to us directly; no school referral is needed.

Start by completing our short Intake Form or calling/texting us at 972-850-6167. A SEN Navigator will contact you to learn more about your child’s needs, answer your questions, and help you decide what kind of support fits best.

From there, we’ll guide you step-by-step — whether that means preparing for an ARD/IEP meeting, connecting with healthcare providers, or finding community resources.

Our goal is to make sure you feel supported, informed, and confident from the very first conversation.

Yes! The SEN Program can join your child’s IEP or ARD meetings either with you or on your behalf (with your written consent). We attend in person where available or virtually.

Before your meeting, we’ll help you prepare questions, review your child’s plan, and make sure you understand your rights and options. During the meeting, we can take notes, clarify next steps, and ensure your child’s needs are clearly represented.

While we’re not attorneys and don’t provide legal advice, we help families understand their rights, request appropriate accommodations, and maintain clear communication with schools and providers. With your consent, we can also securely share or receive records in line with FERPA and HIPAA guidelines to streamline your support.

Yes. Everything you share with us is kept private and secure.

We follow strict confidentiality standards under HIPAA (for health information) and FERPA (for educational records). That means your personal details, your child’s records, and any conversations with our team are only shared with your written consent.

You’re always in control of what information is shared and with whom. Our goal is to create a safe, trusted space where families can speak openly and get the support they need.